Shipping Policy
Where can Starlystar deliver the package to?
Starlystar can ship to most countries in the world, covering North and South America, Europe, Asia, Africa, Oceania, and more, over 200 countries & regions.
Countries not shipped to include: Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories of N.Africa, Yemen, YUGOSLAVIA, Zaire.
How does Starlystar ship your order?
After placing an order, you will receive a product information confirmation e-mail; After the payment, you will receive a successful payment confirmation e-mail; After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en
What shipping methods are offered? And how long does it take to ship?
Delivery services subject to government restrictions and flight cancellations. This means that the estimated time to receive the package should be 10-28 business days on average. Hope you can understand.
Receipt time = processing time + delivery time
Processing time: 3-8 working days (quality control/picking and sorting/packing...)
Shipping time:
Standard Shipping: 10-20 business days
Fast Shipping: 7-12 business days
How much is the shipping cost?
The price depends on the weight of product, the destination, the shipping method, and other considerations. Detailed pricing information is visible when placing an order. Choose the correct destination, then select the shipping method, to obtain an accurate shipping cost.
Global
| ZONE | SHIPPING METHOD | PROCESSING TIME | DELIVERY TIME | ORDERS | KILOGRAMS | SHIPPING FEE |
|---|---|---|---|---|---|---|
|
EUROPE USA UK AU |
Standard | 3-5 Business Days | 10-25 Business Days | No limit | ||
|
CA |
Standard | 3-5 Business Days | 10-25 Business Days | No limit | ||
| Global | Standard | 3-5 Business Days | 10-25 Business Days | No limit | Free |
What is customs tax?
Taxes apply for imported goods/services and is regulated by the country law.
Important Notes:
1. Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
2. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
3. Starlystar ships all packages from our warehouse and distribution center.